PRIVACY POLICY
INTRODUCTION
We thank you very much for being part of our visitors, customers, or subscribers. You will find below our privacy policies. You will also find our sales and use conditions by clicking on this link.
With new developments and communication tools, it is necessary to pay special attention to protecting private life. That is why we commit to respecting the confidentiality of the personal information we collect.
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
Online shop
When you buy on our online shop, we will collect the information that you will provide like your name, address, and email address.
When you browse our shop, we also automatically receive the IP address of your computer, which gives us more information about the browser and operating system you are using.
Newsletter and email marketing
We may send you newsletters and suggestions for products by email. The information collected is first name, name, and email address. These data are stored on the Mailchimp server, and you can unsubscribe anytime.
ARTICLE 2 – CONSENT
How do you obtain my consent?
When you provide us with personal information to become a learner on our site, purchase any product, return a product, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or give you an opportunity to say no.
How can I withdraw my consent?
If, after you have given us your consent, you change your mind and do not consent that we contact you, collect your information, or disclose it, you can notify us at any time, by contacting us at contact@ploomevolution.com.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are legally required to do so or if you violate our Terms and Conditions.
ARTICLE 4 – ONLINE SHOP
Online shop
Our shop (ploomevolution.com) is hosted by WHC.com. Your data is stored in the data storage system and databases of Ploom Evolution, located on WHC’s servers. Your data is stored on a secured server protected by a firewall.
Payment
All payments processed at our shop (ploomevolution.com) are collected by Paypal, and your credit information is processed by Paypal. Your credit information is not stored in our databases. Your credit information is managed according to PayPal’s privacy policy.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
Thinkific Online Courses platform
Our courses are hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with an online course creation platform that allows us to sell our products/services to you. The link to our Thinkific online courses is courses.ploomevolution.com. This platform is subject to its own Privacy Policy, Terms and Conditions. You will be invited to accept these when purchasing one of our courses.
In general
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as the payment gateways, have their own privacy policies regarding the information we are required to provide them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully to understand how they will treat your personal information.
Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada, and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or you are redirected to the website or the application of a third party, you are no longer governed by this Privacy Policy or by the Terms and Conditions of our website.
Links
When you click on links on our website and course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
ARTICLE 6 – SECURITY, LOG FILES AND COOKIES
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
- SSL protocol (Secure Sockets Layer)
- SET protocol (Secure Electronic Transaction)
- Access management – authorized person
- Access management – person concerned
- Network monitoring software
- Information backup
- Digital certificate development
- Identifier/password
- Firewalls
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk involved when using the Internet to transmit personal information.
Log files and cookies
We collect certain information through log files and cookies. This is mainly the following information:
- Visited pages and requests
- Date and time of connection
- Cart
The use of such files allows us to :
- To keep statistics
- Keep your choices of the online store in your files (“cookies”)
The visitor is informed that cookies may be installed on his browser. In any case the user can freely delete his cookies from his browser at any time.
ARTICLE 7 – AGE DE CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at anytime, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
ARTICLE 9 – QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at contact@ploomevolution.com or mail us at Ploom Evolution, 247, 32ème Avenue, Sainte-Marthe-sur-le-lac, Qc, Canada, J0N 1P0.
